New – An item that is new and has not been previously used.
Refurbished Grade A – Like new condition. Although Grade A is classified as “Refurbished”, in some cases these parts are disassembled from new machines and therefore in “like new” condition cosmetically and functionally. Grade A products may show minor signs of use (if any) or they may be cosmetically new.
Refurbished Grade B – Perfect working condition, product shows signs of use but has been fully tested, inspected, cleaned, packed and passed all QC inspections.
FAQ: "A product is listed as refurbished, can you provide this part in new condition?"
We usually can. If a product is listed as Refurbished “Grade A” and we have “new pulls” available (parts that were disassembled from new machines), we’ll fulfill your order with a new pull. In many cases, these parts are in stock and classified “Refurbished Grade A”.